Frequently Asked Questions Is it safe to place my order through the web site? Absolutely, it is very safe. We have a SiteSafe™ SSL Certificate. It assures customers that our Web site is legitimate and that we are a real licensed business. An SSL encrypts data transferred between a customer’s Web browser and the online business to help prevent theft of sensitive information such as credit-card numbers, account numbers, and passwords. Please, never send any of this sensitive information through an email.   What will my package look like? We use very discreet packaging; it is tasteful and unmarked. The only thing that mentions our company name is the very small return address on the shipping label.   How long will it take to get my order? When paying by credit card or Google Checkout, orders usually ship in 24 hours, excluding weekends and holidays. They are shipped USPS Priority Mail which is a 2-3 day service. So most times you will receive your order in 3-4 business days.   Do you ship outside the United States? Sorry, we do not ship outside the United States unless it is a APO/FPO address.   What are your FREE Gift Details? If we are offering a FREE Gift with purchase, your FREE Gift will not appear in your shopping cart, it will be added to your order at time of shipping.   Gifts are on a first come first serve basis while supplies last. In the event that we run out of the gift offered, we will substitute it for another item of equal or greater value.   If a certain purchase amount is required, it's after any coupons have been applied and before  shipping/handling and taxes.    What if you are offering FREE Shipping? Use the coupon code offered during checkout to take advantage of any FREE shipping offers.   What is your return policy? Exchanges and returns are accepted within 30 days with prior authorization (we need to know it's coming so we can watch for it). Customer is responsible for all shipping charges on exchanges and returns. If you need assistance or authorization click here.   What is your Privacy Policy? We will not share or sell your information. It is collected for the purpose of billing and shipping needs. We may also occasionally use your information to communicate to you about our current products and promotions.   What if I have suggestions or questions? Email Us    What is your mailing address? Hunter's Romantic Secrets P.O. Box 208 Manchester, PA  17345   Wholesalers & Suppliers We try all new products before adding them to our store. If you have items you think are a good fit, send free samples to:   Attn: New Product Sample Hunter’s Romantic Secrets P.O. Box 208 Manchester, PA 17345   along with any catalogs, price lists, special discounts and minimum order quantities. Because of the volume of items requested to be added to our line, we don't return samples. We will contact you if we like your products. Please be patient we add new items quarterly.